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Call us toll free 1-800-794-3411 To talk to a service representative. Chicagoland and surrounding suburbs (773) 772-9172 FAX: (773) 772-9412 For Chicagoland service or general questions e-Mail Services@nevernest.com Lake, McHenry County, and Southeast Wisconsin (847) 973-9560 FAX: (847) 973-9563 For Lake County and surrounding areas e-Mail Foxlake@nevernest.com